“Great leadership works through the emotions.”
-Daniel Goleman, Richard Boyatzis, & Annie McKee
The concept of EQ was originated by the psychologists John Mayer and Peter Salovey and furthered by Daniel Goleman. In Goleman’s book Primal Leadership, he defines the four domains of EQ and their associated competencies as shown below. The first two of which are regarding one’s personal competence (Self-awareness & Self-management), and the second two of which are regarding one’s social competence (Social awareness & relationship management). All four domains can serve as a leader’s guide to developing their leadership competencies. Gone are the days in which we believe the notion that leaders are born; in today’s world, it is possible for anyone to be a leader. EQ gives us a step-by-step guide on how to do this and win the hearts of our employees while inspiring them. Moreover, EQ has been proven to positively affect individuals and organizations.
In a corporate culture where employees change jobs more frequently and stay for fewer and fewer years, it is imperative to create a culture in which our employees feel valued and have a sense of belonging. Our employees want to know who we are and be a part of something which gives them a sense of purpose and allows them to grow. Using EQ can help us connect to our employees and create the type of culture they desire.
The Concept of Emotional Intelligence
- PERSONAL COMPETENCE
- Emotional self-awareness
- Accurate self-assessment
- Emotional self-control
- SOCIAL COMPETENCE
- Social awareness
- Organizational awareness
- Relationship management
- Inspirational Leadership
- Developing Others
- Change catalyst
- Conflict management
- Building bonds
- Teamwork and collaboration
- Social awareness
Dabke, D. (2016). Impact of Leader’s Emotional Intelligence and Transformational Behavior on Perceived Leadership Effectiveness: A Multiple Source View. Business Perspectives and Research, 27-40.
Goleman, D. (2005). Emotional Intelligence. New York: Bantam Dell.
Goleman, D., Boyatzis, R., & McKee, A. (2002). Primal Leadership: Learning To Lead With Emotional Intelligence. Boston: Harvard Business School Press.
 Primal Leadership was co-authored by Richard Boyatzis, and Annie Mckee